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     Home  /  Extras  /  Privacy & Security


How ID Thieves Operate


Avoiding ID Theft


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Northway's Privacy Policy





If you believe your identity has been stolen, you should take the following steps immediately:

  • Contact the fraud department of each of the three national credit bureaus:

    TransUnion: 800-680-7289
    Equifax: 800-525-6285
    Experian: 888-397-3742

  • Ask the credit bureaus to place a fraud alert and a victim's statement in your file. The fraud alert notifies creditors that you have been a victim of fraud, and the victim's statement asks them not to open additional accounts without first contacting you.

  • Review your credit report to be sure no additional fraudulent accounts have been opened in your name. Also, request that any inquiries from companies that opened fraudulent accounts be removed. The credit bureaus must provide a free copy of your report if you have reason to believe the report is inaccurate because of fraud.

  • Contact any bank or creditor where you have an account that may have been compromised. Request that they restrict access to your account and change your password. You may want them to close your account if there is evidence that it has been the target of criminal activity.

  • File a report with your local police department.

  • Contact the Federal Trade Commission's identity theft hotline at 877-438-4338. The FTC puts the information into a fraud database and shares it with local, state and federal law enforcement agencies. You can also visit the FTC's website for more information on identity theft.
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